Shipping policy
Shipping Policy
Last Updated: September 2026
Thank you for shopping with FanBeam! Each FanBeam projector is prepared and customized specifically for your order. Below you'll find everything you need to know about processing, customization, and delivery.
Customization & Order Processing
Because each FanBeam projector is customized with your selected design, please allow approximately 5–10 business days for your order to be carefully prepared and customized before shipment.
This extra preparation time helps ensure that you receive the correct design you selected for your projector.
Once your order has been completed and shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Times
Once your customized order has been completed and shipped, delivery typically takes approximately 8–15 business days.
Shipping times may vary slightly depending on your location, carrier operations, holidays, customs, and other circumstances outside our control.
Please note that the 5–10 business day customization period is separate from the 8–15 business day shipping period.
Tracking Your Order
Once your order has shipped, you will receive a tracking number by email so you can follow your FanBeam order on its way to you.
Please allow a short period for tracking information to update after receiving your shipping confirmation.
Shipping Delays
We work to have every customized FanBeam order prepared and shipped as efficiently as possible. Occasionally, carrier delays, customs processing, severe weather, holidays, or other circumstances outside our control may affect delivery times.
FanBeam is not responsible for delays caused by shipping carriers, customs, weather, or other circumstances beyond our reasonable control.
Incorrect Shipping Information
Please double-check your shipping information before completing your purchase.
Because orders are customized before shipment, it is especially important that your shipping address is accurate. FanBeam is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided at checkout.
Contact Us
If you have any questions about your order, customization, tracking, or shipping, please contact our customer support team at:
We’ll be happy to help with any questions regarding your FanBeam order.